STORE POLICY
Exchange Policy
Shida One Hair Collection is committed to ensuring your satisfaction with our products. We offer a 7-day exchange policy, allowing customers to request an exchange for their purchased items within this timeframe. To facilitate a smooth exchange process, it's crucial that rubber bands remain unaltered on the products. After 7 days, no exceptions will be made for exchanges. We recommend thoroughly inspecting your items upon receipt to ensure they meet your expectations and contacting our customer support team promptly for any necessary exchanges within the specified timeframe. Our goal is to provide you with high-quality hair extensions and excellent service, and we appreciate your understanding of this exchange policy.
Privacy & Safety
​Shida One Hair Collection is committed to safeguarding your privacy while using our website. We collect and utilize personal information solely for the purpose of enhancing your experience, processing orders, and maintaining efficient customer service. Your data, such as contact details and purchase history, is securely stored and will never be shared with third parties without your explicit consent. For a more comprehensive overview of our data collection, storage, and protection practices, please refer to our detailed Privacy Policy, accessible on our website. Your trust and privacy are of utmost importance to us, and we are dedicated to ensuring the confidentiality and security of your information.